Teams at SuperDial

The Quality Lead will design and improve QA processes and systems, drive continuous improvement, and ensure high-quality customer deployments and AI performance.

As a Forward Deployed Engineer, you'll design backend services and APIs using Python, collaborate with customers, and lead technical projects to enhance an AI-driven RCM platform.

Lead a core AI agent product area for healthcare revenue cycle automation. Define strategy, metrics, and roadmaps; partner with Engineering, Operations, and customers to improve agent reliability, workflow completion, and scalability. Use data, pilots, and feedback to iterate, define quality measures, support GTM, and build repeatable product patterns for scaled deployments.