Teams at SuperDial

Analyze engagement and usage data to identify customer journey friction, lead quality initiatives, and improve call center and support workflows. Redesign processes, automate operations, track performance, and collaborate with Product, Customer Success, and Engineering to implement scalable systems. Present data clearly while managing multiple priorities in a fast-paced startup environment.

Serve as a business-minded legal partner across commercial contracting, corporate matters, employment, privacy, healthcare compliance, product counseling, AI, and general business issues. Negotiate enterprise technology agreements, advise leadership and cross-functional teams, support HIPAA and data protection needs, manage outside counsel, and build scalable legal templates, policies, playbooks, and approval processes.

Support development, testing, launch, and improvement of AI agent workflows for healthcare revenue cycle. Define requirements, analyze customer and operational feedback, run QA and pilots, track agent performance, create documentation, and collaborate with Product, Engineering, Operations, Customer Success, and Sales to scale reliable automation.