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The Customer Experience Optimization Specialist will improve the customer journey at Super.com by overseeing communications and analyzing CSAT data. Responsibilities include managing customer-facing content, providing data-driven insights, and collaborating with cross-functional teams to enhance customer satisfaction.
The QA Analyst II will validate applications to ensure they meet design specifications and requirements through manual and automated testing. Responsibilities include developing test cases, participating in Agile practices, troubleshooting defects in JIRA, and conducting exploratory testing. The role also involves improving testing processes and conducting root cause analysis on production bugs.
As a Senior Product Designer at Super.com, you will create user-centric designs for the Super+ membership program, collaborating with cross-functional teams to develop product strategies and optimize customer experiences using data and insights. You will lead design efforts from concept to implementation, ensuring impactful interfaces across mobile and desktop platforms.
The Senior Product Designer will design user experiences for Super+ members, collaborate with cross-functional teams, leverage data and user insights, and create impactful end-to-end experiences across mobile and desktop platforms.
The Senior Product Designer at Super.com is responsible for designing user experiences for the Super+ membership program. The role involves collaborating with cross-functional teams, leveraging data and user insights to create intuitive designs, and continuously improving the overall user experience. The designer will craft impactful end-to-end experiences for both mobile and desktop, while mentoring colleagues and raising design quality standards.
The FP&A Analyst will support revenue planning, opex forecasting and variance analysis for Travel and FinTech verticals. The role involves conducting financial analysis, building financial models, and providing strategic support to department leaders through insightful ad-hoc data analysis.
As a Customer Communication & Insights Analyst at Super.com, you will enhance customer satisfaction by overseeing communication strategies, analyzing customer feedback through CSAT data, and collaborating with teams to improve the customer journey. Your role will involve data analysis, report generation, and optimizing customer-facing communications to ensure consistency and clarity.
As a Customer Communication and Insights Analyst at Super.com, you will enhance customer satisfaction through data analysis of CSAT surveys and optimize customer-facing communications. Your role involves managing messaging across channels and collaborating with teams to derive actionable insights from customer feedback, ultimately improving the overall customer experience.
As a Customer Communication and Insights Analyst at Super.com, you will improve the customer journey by overseeing communication channels and analyzing CSAT data for actionable insights. You will collaborate with teams to ensure consistency in messaging and report on customer feedback trends, directly impacting customer satisfaction.
As a Customer Communication & Insights Analyst, you'll enhance customer satisfaction by overseeing customer communications and analyzing CSAT data. Key tasks include optimizing content across channels, providing data-driven insights, and collaborating with teams to improve customer experience and operational effectiveness.
As a Software Architect, you will lead the technical direction for full-stack web development and system architecture. Your role involves mentoring, high-impact projects, and contributing to engineering productivity. You will use technologies like React for frontend and Python, Node for backend, and oversee a team in an agile environment to drive technical excellence and business value.
As a Software Architect, you will solve complex technical challenges, drive the technology roadmap, mentor engineers, and oversee full-stack development across various products while working autonomously in a fast-paced environment.
As a Software Architect at Super.com, you will solve complex technical challenges across frontend and backend development, oversee the engineering direction, mentor teams, and drive the technology roadmap for fintech, travel, earnings, and membership products.
As a Software Architect, you will lead the technical direction for the engineering organization, overseeing full-stack web development projects and system architecture. You will solve complex challenges across frontend and backend development while driving the technology roadmap and mentoring engineering teams. Your responsibilities include spearheading high-impact initiatives and ensuring a balance between rapid building and sustainable practices.
The Software Architect will lead technical challenges spanning both frontend and backend development, driving the technology roadmap while mentoring engineers. Responsibilities include overseeing engineering projects, improving productivity, and ensuring robust system architecture in a fast-paced environment focused on fintech, travel, earnings, and membership products.
The Manager, Accounting Policy and Reporting will lead the development and maintenance of accounting policies at Super.com, prepare technical accounting memos, guide internal stakeholders on compliance with U.S. GAAP, prepare financial statements, liaise with auditors, and support month-end close activities.
The Manager, Accounting Policy and Reporting will oversee Super.com's accounting policies, ensuring compliance with U.S. GAAP. Responsibilities include preparing technical memos, consolidated financial statements, liaising with auditors, and supporting financial reporting initiatives. The role offers the chance to build new processes and interact with senior executives.
The Manager of Accounting Policy and Reporting will lead the development and maintenance of corporate accounting policies, prepare technical accounting memos, and ensure adherence to U.S. GAAP. The role involves collaboration with various internal stakeholders and external auditors, preparing consolidated financial statements, and supporting month-end close activities.
The Manager, Accounting Policy and Reporting will lead the development of corporate accounting policies, prepare technical accounting documents, oversee financial reporting, and ensure compliance with U.S. GAAP. The role involves liaising with auditors, supporting month-end activities, and assisting with financial reporting software implementations.
Looking for a full-stack Staff Software Engineer to work on the Super+ vertical, tackling complex technical challenges, architecting services and interfaces, driving high-impact projects, and contributing to the technical roadmap of the organization.