Teams at SuperCare Health

Coordinate cleaning, tracking, scheduling, delivery, return processing, and follow-up for oxygen pulse oximeters, home sleep tests, and concentrators. Log patient and device info in Google Drive, prepare units for courier/driver/shipping, communicate status to stakeholders, retrieve returned units, download results, and maintain compliance with company policies.

Provide customer service and administrative support for PAP/sleep therapy patients: coordinate equipment setup/delivery, educate patients, manage documentation and insurance authorizations, monitor compliance, respond to audits, and collaborate with clinical and branch teams to ensure timely, compliant service delivery.

The role involves leading Brightree system implementation and optimization at SuperCare Health, ensuring operational efficiency and cross-functional collaboration.