Teams at Sunayu

Develop and administer ServiceNow SAM, ITAM, and ITSM solutions for Air Force modernization efforts. Build workflows, custom applications, integrations, data models, dashboards, reports, and lifecycle automations. Configure software asset management modules, implement compliance and reconciliation processes, migrate applications, perform testing and upgrades, and support governance. Collaborate with IT asset management, procurement, and ITIL stakeholders while documenting solutions and mentoring team members.

Serve as the technical authority for ServiceNow architecture, engineering, governance, integration, security, and platform operations. Design and implement scalable ITIL and security workflows, optimize data models and table structures, develop API frameworks, migrate changes to production, and support large-scale cloud implementations. Collaborate with business and IT stakeholders, lead distributed development teams, and integrate emerging ServiceNow AI capabilities such as Now Assist and AI Agents.

Leads systems engineering and backend architecture for an Agile software team supporting enterprise applications. Responsibilities include requirements analysis, design, integration, testing, deployment, backlog management, SAFe planning, Scrum ceremonies, impediment removal, system reliability, documentation, stakeholder coordination, and mentoring engineers. The role requires active Top Secret clearance and involves on-site work in Bethesda, Maryland, with occasional remote flexibility.