Teams at SUN Behavioral Houston

Obtain and track pre-certifications and pre-authorizations for hospital services, maintain payer files and patient records, communicate with providers and insurers, document interactions, prioritize requests, answer insurance inquiries, and support quality, safety, and team collaboration.

Coordinate case management and utilization review from pre‑hospitalization through discharge. Authorize admissions, process retroactive reviews and appeals, communicate with payors and clinical teams, document reviews in HCS, support discharge planning, and participate in quality and safety initiatives.

Obtain and track pre-certifications and pre-authorizations for hospital services, maintain payer files and patient records, communicate with providers and insurers, document contacts, prioritize requests, and support safety, quality, and teamwork initiatives.