Teams at SUN Behavioral Delaware, LLC

Operates the facility switchboard, routes and places calls, provides directory information, maintains telephone and on-call contact databases, and makes emergency and general PA announcements. Supports patients, families, staff, vendors, and visitors with professional customer service while maintaining confidentiality and HIPAA compliance. Follows safety, quality, teamwork, integrity, and behavioral health standards. Requires a high school diploma or GED and prior customer service or clerical experience.