Teams at Suade Labs

Manage an established portfolio of B2B clients, serving as the primary relationship contact and driving satisfaction, retention, renewals, upsell, cross-sell, and account growth. Responsibilities include developing account plans, leading client meetings and business reviews, monitoring account health, identifying risks, maintaining CRM records, managing commercial discussions, and collaborating with Product, Customer Success, and Support teams to resolve issues and improve customer value.

Support product development and delivery for regulatory technology solutions serving financial institutions. Responsibilities include maintaining roadmaps, writing user stories and acceptance criteria, translating business requirements, managing backlogs, collaborating with engineering and regulatory teams, gathering customer feedback, supporting user research, and preparing product documentation and communications.

Develop and expand regulatory technology software using Python, translating business requirements into technical specifications and production code. Collaborate with project managers, business analysts, engineers, and non-technical stakeholders to deliver the product roadmap. Contribute to architecture, design reviews, testing practices, code analysis, refactoring, and platform performance, security, and maintainability. Build regulatory domain expertise and take ownership of parts of the product portfolio.