Teams at Strella

Own Strella’s product marketing strategy, including packaging, positioning, messaging, go-to-market launches, competitive intelligence, sales enablement, customer adoption, and lifecycle marketing. The role translates customer and market insights into clear offerings and recommendations for Product, Sales, and Marketing while measuring and refining launch and adoption performance.

Own product features from discovery through launch, creating polished workflows and AI-powered experiences. Partner with engineering, leadership, Sales, and Customer Success to define requirements, navigate technical tradeoffs, prototype interactions, and maintain quality through implementation. Apply strong product judgment, research existing patterns, evolve the design system, and contribute to frontend code when appropriate. The role requires practical AI expertise, technical fluency, and ownership in a hybrid San Francisco environment.

Own key customer relationships, renewals, retention, and expansion revenue while building Strella’s customer success function. Develop onboarding, QBR, renewal, health-score, and adoption playbooks; establish tracking metrics and dashboards; manage and coach Customer Success staff; and partner with Sales, Product, Engineering, and Marketing. The role requires strategic account leadership, process building, commercial ownership, and readiness to scale a team in a fast-growing B2B SaaS startup.