Teams at Stream

Own end-to-end customer onboarding and implementation for Stream’s AI Moderation product, including policy design, configuration, testing, integrations, and go-live. Continuously tune moderation systems by analyzing false positives and negatives, investigate escalations, train Trust & Safety teams, and create enablement materials. Partner with Sales, Solutions Engineering, Product, and Engineering to support pilots, improve customer outcomes, and inform the roadmap. The role requires technical customer engagement, project management, analytics, communication, and willingness to review harmful content.

Build and maintain backend Go services for Stream’s AI moderation product, including APIs, data models, integrations, reliability improvements, refactoring, testing, and performance optimization. Participate in on-call, troubleshoot production issues, work directly with customers, and contribute React changes when features span the stack.

Own and evolve high-scale backend systems for Stream’s Chat or Activity Feeds products. The role involves hands-on software development, database and infrastructure work, system architecture, technical leadership, scalability, public APIs and SDKs, and production reliability. Engineers will work with distributed systems, real-time workloads, Kubernetes, relational databases, caching, messaging, observability, and cloud infrastructure while delivering production code and owning systems end to end.