Teams at Stotles

Own the full post-sale customer lifecycle for 25-40 mid-market/enterprise accounts (~£500K-£750K ARR). Drive onboarding, adoption, renewals and upsell to meet NRR targets. Build strategic account plans, run QBRs, measure ROI, maintain HubSpot, and act as the customer voice to Product and Commercial teams. Support cross-functional initiatives and CS ops as needed.

Deliver commercial research projects: scope requests, analyze messy data, create market maps, opportunity and competitor reports, and present findings. Support sales and marketing with research-driven content and demos, maintain UK public sector procurement knowledge, and help scale research delivery using AI and automation.