Jobs at Storyblok

Generates and qualifies inbound and outbound leads for Storyblok’s enterprise and mid-market sales pipeline. Responsibilities include high-volume prospecting by phone, email, and social media; qualifying opportunities; building relationships with senior decision-makers; attending events; nurturing prospects; collaborating with Account Executives; and exceeding sales KPIs. The role is fully remote, ideally based in the UK or Ireland, with 20% territory travel.

Lead the Foundations & Enablement engineering team, supporting delivery, people development, hiring, and process improvement. Own engineering-wide standards, CI/CD, security practices, developer experience, and shared platform capabilities. Balance platform roadmaps with requests from product teams, partner with Infrastructure, guide technical decisions, resolve blockers, and foster documentation, coaching, and collaboration across a distributed engineering organization.

Own complex support operations cases involving account setup, billing, integrations, and CMS inquiries. Resolve escalations, guide customers through real-time video or screen-sharing sessions, improve support processes, collaborate with Technical Support, Sales, and Partner Account Management, and mentor junior specialists. The role requires significant autonomy, deep product and process expertise, customer education, documentation, and continuous operational improvement in a remote B2B SaaS environment.

Handles escalated technical support cases from inquiry through resolution, independently troubleshooting complex CMS and web application issues. Manages ticketing and live-chat SLAs, reproduces issues, writes development bug reports, educates customers, and collaborates with sales, support, and partner teams. Participates in customer video calls for advanced cases, improves support processes, and mentors Technical Support Engineer I team members.

Create and maintain developer-focused documentation, tutorials, guides, FAQs, API documentation, training materials, code samples, prototypes, and sample applications for Storyblok’s headless CMS. Collaborate with developers, agencies, customers, and internal teams to explain technical concepts, resolve blockers, and improve product adoption. The role requires web development expertise, technical writing experience, API knowledge, JavaScript framework familiarity, Git proficiency, independent work, and strong communication.

Drive enterprise SaaS sales across an assigned region by prospecting, closing complex deals, developing territory plans, and selling to executive marketing and digital buyers. Lead prospects through presentations, negotiations, legal and procurement processes, while expanding priority accounts and supporting customer upsells. Build relationships with partners and GSIs, represent Storyblok at events, evangelize its headless CMS and digital experience platform, and mentor colleagues.

Lead EMEA SaaS enterprise contract negotiations, including drafting, redlining, and closing MSAs, DPAs, NDAs, and related agreements. Advise on privacy, intellectual property, cybersecurity, corporate, employment, and regulatory matters. Manage partnership, procurement, marketing, and HR legal work; support product launches; develop policies and training; lead cross-functional legal projects; improve legal processes; and implement regional legal strategies across EMEA and globally.

Create and maintain developer-focused documentation, tutorials, API docs, and code samples for Storyblok. Collaborate with engineering and product teams, mentor teammates, resolve blockers, and continuously improve documentation quality and developer experience.

Own Storyblok’s outbound enablement strategy for BDRs and SDRs by building playbooks, onboarding and ramp programs, certifications, coaching, and AI-powered training. Analyze performance data to identify skill gaps, improve pipeline generation, accelerate seller productivity, and drive technology adoption. Partner with Sales, Marketing, Product Marketing, Customer Success, and Revenue Operations to standardize methodologies, improve workflows, and measure enablement effectiveness across global teams.

Lead Salesforce architecture, governance, data quality, integrations, releases, and adoption across GTM workflows. Own Sales Cloud, Pardot/Account Engagement, DealHub CPQ integrations, lead-to-cash processes, and vendor/platform evaluation for CDP and marketing clouds. Coordinate implementation and enablement with RevOps, Marketing Ops, Data, Finance, Legal, and partners.

Build and run global deal operations: design intake/approval workflows in DealHub CPQ, support Sales on deal construction, coordinate Legal and Finance for contract and revenue readiness, translate pricing/packaging/NPI into field processes, and own quote-to-cash handoffs, KPIs, defect logs, and continuous improvement with automation/AI opportunities.

Lead Product Marketing to define positioning, GTM strategy, and launches for Storyblok. Drive sales enablement, analyst relations, review-platform presence, website CRO, and mentor a product marketing team to increase adoption, revenue, and market leadership.

Lead technical strategy and architecture for large enterprise accounts, design multi-site headless solutions, build advanced POCs and demos, respond to RFPs/security reviews, mentor junior solutions engineers, and partner with sales, product, and engineering to influence roadmap and deliver enterprise implementations.

As a Senior QA Engineer, you'll ensure the quality of Storyblok's CMS platform, design and maintain automated tests using Playwright and TypeScript, and collaborate with cross-functional teams to elevate coding standards and drive continuous improvement in QA processes.

Own end-to-end implementation for customers: scope discovery, translate requirements into SOWs, engage and manage delivery partners, resolve delivery risks, maintain senior client relationships, support commercial expansion, and feed product and partner insights into GTM and product teams.

Lead SaaS sales contract negotiations for the AMER region (MSA, DPA, NDA, ToS), advise on privacy, IP, security, employment, and corporate matters, support product and compliance initiatives, manage cross-functional legal projects, create policies and training, and drive legal process improvements globally.