Teams at Stord

Owns IT operations and facilities support across office and warehouse environments. Responsibilities include network, hardware, device lifecycle, inventory, escalated end-user support, ticket resolution, IT system administration, access management, endpoint security, documentation, compliance support, and operational improvement. The role also leads IT projects, mentors team members, partners with vendors and cross-functional teams, and serves as an escalation point for complex technical issues.

Own Stord’s creative vision, brand identity, and visual expression across channels. Lead and develop an in-house creative studio, manage agencies and freelancers, and direct campaigns, content, video, events, sales collateral, and product marketing assets. Partner with Marketing, Sales, Product, Communications, and executives to create differentiated work that builds brand affinity and drives pipeline. Establish creative processes, standards, and storytelling systems while remaining hands-on in execution.

Serves as the primary liaison between customers and internal teams, coordinating service solutions, SLAs, customer business reviews, issue resolution, and operational improvements. The role audits invoices, tracks accounts receivable, maintains account documentation, supports business transformation, and identifies growth opportunities. It requires strong communication, analytical, relationship-management, financial-process, and problem-solving skills, with onsite work four days per week.