Stord
Stord Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers occupational accident insurance
Offers disability insurance
Offers supplemental life insurance
Offers company equity
Offers employee stock purchase plan
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Provides family medical leave
Offers generous parental leave
Company Culture
Provides commuter benefits
Provides free snacks and drinks
Utilizes a flexible work schedule
Offers a remote work program
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid sick days
Provides paid holidays
Career Growth + Development
Provides customized development tracks
Job training & conferences
Recently posted jobs
Logistics • Software
Manage customer onboarding and professional services projects spanning fulfillment, WMS, OMS, software-only launches, and supply chain implementations. Coordinate Commercial, Implementation, Integration, Operations, and customer teams from contract signature through hypercare. Balance scope, timelines, budgets, resources, risks, and business outcomes while tracking KPIs. Lead technology deployments, process improvements, legacy migrations, requirements development, training, testing, launches, and post-deployment feedback. Travel up to 50% for customer-critical milestones.
Logistics • Software
Provides timely, professional client support across Salesforce, email, Slack, and other channels. Manages cases from intake through resolution, documents and categorizes requests, follows SOPs, meets SLAs, escalates complex issues, and collaborates with internal teams. The role requires strong communication, attention to detail, organization, basic problem-solving, and willingness to learn while developing the ability to handle increasingly complex client inquiries independently.
Logistics • Software
Serve as the primary liaison for Stord Parcel customers, guiding onboarding, integrations, shipping strategy, carrier diversification, and delivery performance optimization. Lead business reviews, analyze shipping and financial data, audit invoices, resolve accounts receivable discrepancies, and provide customer feedback to Product and Engineering. Advise brands on parcel logistics, rate optimization, last-mile delivery, and service improvements while strengthening customer relationships and loyalty.
