Teams at Stoke Space

Own and maintain software configurations for rocket test stands and ground systems at an active aerospace test site. Support test operations, troubleshoot software and connectivity issues, identify recurring problems, develop permanent fixes, and build tools, runbooks, and documentation. Collaborate with vehicle software teams and site operators to improve test cadence, reliability, deployment, and verification processes.

Own the full post-sale customer experience, including onboarding, implementation, project delivery, support, account growth, adoption, business reviews, escalations, and customer advocacy. Serve as a trusted advisor on design-to-manufacturing workflows and PLM, MES, and ERP systems while collaborating with Sales, Product, Engineering, and Support. The role requires managing multiple customer projects and traveling extensively for implementations, training, and meetings.

Lead complex integrations between Boltline and customer ERP, PLM, and PDM systems. Define data mappings, API contracts, synchronization logic, and implementation plans; manage timelines, dependencies, risks, documentation, and customer relationships. Serve as the technical contact for customer IT teams and partners, coordinate engineering and product stakeholders, troubleshoot integration data issues, and develop lightweight scripts. The role requires strong technical program management, communication, and stakeholder leadership in a compliance-sensitive environment.