Teams at STERRY

Lead and scale influencer and creator partnerships by building strategy, processes, and a playbook. Manage end-to-end campaigns from discovery and negotiation to execution and ROI-focused analysis. Cultivate creator relationships, hire and mentor a growing team, and stay ahead of platform and trend shifts to drive measurable business outcomes for agency clients.

Lead and scale influencer and creator partnerships by building strategy, managing end-to-end campaigns, nurturing creator relationships, hiring and mentoring a team, tracking KPIs, and proving ROI across platforms like TikTok, Instagram, and YouTube.

Handle inbound calls and inquiries about products, orders, deliveries, and services; assist with tracking, returns, refunds, and account issues; document interactions in the CRM; escalate complex issues; collaborate with e-commerce, marketing, PR, and operations teams; meet call quality and customer satisfaction metrics.