Teams at STERRY

Handle inbound and outbound customer calls, email support, order processing, tracking, returns, refunds, and service inquiries. Document interactions in the CRM, resolve or escalate complex issues, support retail and wholesale customers, and maintain timely, professional communication while meeting customer service performance metrics.

Handle inbound and outbound customer calls, email support, order processing, order tracking, returns, refunds, delivery updates, and account inquiries for retail and wholesale customers. Document interactions in the CRM, resolve or escalate issues, and support inquiries about e-commerce, marketing, and public relations services while meeting customer service performance metrics.

Creates and optimizes digital and print advertising graphics across social media, display, email, and banner formats. Collaborates with marketing teams, maintains brand consistency, edits model photography, localizes multilingual creatives, and uses A/B testing and campaign data to improve ad performance. Manages multiple projects and delivers high-quality designs in a fast-paced remote environment.