Teams at Step One Automotive Group, LLC

Guide customers through the full vehicle purchase process on the showroom floor and sales lot. Meet monthly unit and profit targets, ensure accurate paperwork and finance handoffs, maintain high CSI scores, build follow-up systems for repeat/referral business, complete OEM training, and introduce customers to service department while complying with automotive retail laws.

Guide customers through the full vehicle purchase journey—greeting, needs discovery, demonstration, negotiation, financing handoff, delivery, and follow-up—while meeting sales, gross profit, and CSI targets. Maintain accurate paperwork, introduce customers to service, complete required manufacturer training, and build long-term relationships that drive repeat and referral business.

Solicit wholesale automotive parts business from assigned accounts via in-person visits and phone calls; prospect new customers; place and follow up on orders; coordinate with warehouse and drivers; obtain manager approvals for specials/pricing; maintain customer records, call reports, time and expense reports; keep company vehicle presentable and act as public relations liaison.