Teams at Step Forward

Performs accounts payable duties: review and verify invoices against purchase orders, maintain check registers and vendor records, process purchase orders and payments, resolve purchasing issues, and assist coworkers and supervisor with accounting tasks and reporting.

Provide in-person customer service for utility assistance programs (HEAP, PIPP Plus, Fuel Fund). Screen applicants for eligibility, answer phones, schedule appointments, verify and scan documentation, prepare reports and logs, and refer clients to appropriate resources while following agency, state, and federal guidelines.

Oversee daily operations of a Head Start center and 7–9 classrooms; supervise and evaluate staff; ensure compliance with Head Start standards and Ohio childcare regulations; manage scheduling, recordkeeping, facility safety, family engagement, and staff training; participate in monitoring, reporting, and renovation/transition activities.