Teams at Step Forward

Processes client appointments and energy assistance applications through an online portal, assists clients with submissions and documentation, scans and uploads records, maintains reports and logs, handles follow-up communications, and supports accurate, confidential benefit determinations.

Provides confidential administrative and functional support to the Human Resources department. Responsibilities include recruitment coordination, resume and interview management, employment verification, pre-employment testing, offers, onboarding, orientation, employee engagement, records maintenance, HR information requests, meeting coordination, and support for employee assistance and testing programs.

Performs accounts payable duties: review and verify invoices against purchase orders, maintain check registers and vendor records, process purchase orders and payments, resolve purchasing issues, and assist coworkers and supervisor with accounting tasks and reporting.