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Steno

HQ
Los Angeles
380 Total Employees
Year Founded: 2018
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Steno Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers company equity

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Office is pet friendly

Offers diversity-based Employee Resource Groups

Recently posted jobs

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Steno

Help Desk Specialist

6 Days AgoSaved
In-Office
Los Angeles, CA, USA
Legal Tech
Provides Tier 1 IT support by managing tickets, troubleshooting macOS and Windows issues, supporting Zoom Phone and SaaS applications, deploying hardware and software for employees, maintaining inventory, coordinating repairs and disposal, creating knowledge-base content, and escalating complex issues. The role also supports onboarding, phishing-report escalation, and hardware transportation while working a hybrid schedule in the Los Angeles area.
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Steno

Customer Support Specialist

12 Days AgoSaved
Remote
United States
Legal Tech
Provides phone and ticket-based customer support, resolves client issues, follows escalation workflows, manages competing priorities, and collaborates with Account Management, Scheduling, Billing, and Production teams. The role requires clear communication, composure under pressure, remote-work readiness, and accurate use of Zendesk, Slack, and Guru. Schedule is Monday through Friday, 10:30 a.m. to 7 p.m. Pacific Time.
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Steno

Account Manager - West

14 Days AgoSaved
Remote
United States
Legal Tech
Manage relationships with assigned law firms as their primary contact, providing personalized customer service and coordinating deposition orders, scheduling, issue resolution, and urgent requests. Partner with Account Executives and internal teams, monitor client trends, educate customers on products, and identify improvement opportunities. The role requires careful prioritization, proactive communication, after-hours coverage, and availability during Pacific Time business hours.
see all jobs at Steno