Teams at Stella Stays

Manages front desk and property operations, including guest check-ins and check-outs, inventory, maintenance and cleaning coordination, repairs, reporting, documentation, vendor management, guest requests, calls, mail, and reception-area presentation. Ensures property readiness, service quality, confidentiality, and effective communication with guests, partners, service providers, and internal teams.

Oversee daily operations for furnished properties, handle guest concerns and emergencies, coordinate maintenance and renovation providers, manage budgets and operational records, prepare reports, maintain service standards, and identify process improvements. The role also involves supplier relationships, cost control, SLA adherence, and improving guest satisfaction through timely communication and problem-solving.