Teams at SteerBridge

Build and maintain backend services for a VA-integrated payments platform: ingest beneficiary files, coordinate card issuance with banking partners, implement reconciliation and safeguards, integrate third-party APIs and file-based workflows, ensure auditability and compliance in AWS GovCloud, and collaborate with architects, finance, and compliance stakeholders.

Lead and develop a credit card customer support team, manage escalations, optimize processes and technologies (CRM, IVR), ensure compliance, monitor performance metrics, and drive training and continuous improvement.

Source and engage candidates for IT, technical, and construction/facilities roles using LinkedIn Recruiter and job boards; build pipelines; screen resumes; track activity in the ATS; coordinate interviews; report sourcing metrics; partner with recruiters and support additional talent acquisition projects.