SteerBridge
SteerBridge Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers accidental death & dismemberment insurance
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid sick days
Provides paid holidays
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Offers apprenticeship programs
Company Culture
Offers a remote work program
Recently posted jobs
Information Technology • Software • Database • Analytics
Lead and manage the Credit Card Quality Assurance team to ensure service quality, regulatory compliance, and operational accuracy. Design QA processes and scorecards, run audits of interactions and transactions, analyze quality metrics, drive continuous improvement, support UAT, and partner with Operations, Compliance, Fraud, and Customer Support to mitigate risk and enhance customer experience.
Information Technology • Software • Database • Analytics
Lead and develop a credit card customer support team, manage escalations, optimize processes and technologies (CRM, IVR), ensure compliance, monitor performance metrics, and drive training and continuous improvement.
Information Technology • Software • Database • Analytics
Lead day-to-day operation of the Compliance Management System, oversee transaction and BSA/AML monitoring, complaint and issue management, regulatory change implementation, third-party oversight, issuing bank liaison, compliance reporting, and training. Partner with legal, security, and product teams to embed compliance across the business and support examinations, audits, and remediation activities.
