Starling Bank Benefits Overview

Leads the Bank and Group Enterprise Risk Management Framework, risk taxonomy, risk appetite, emerging-risk processes, policy governance, risk culture, and board-level reporting. Provides enterprise risk expertise, challenges risk practices across all three lines of defence, oversees policy and risk acceptance processes, supports regulatory reporting and SMF attestation, and leads cross-functional risk initiatives and team development.

Leads Starling Bank’s UK and international indirect tax strategy, compliance, governance, VAT planning, and tax risk management. Advises executive leadership on corporate transactions, reorganisations, IPO planning, international expansion, and product development. Partners with Finance, Engineering, and Technology teams to automate ERP tax processes and support digital invoicing. Manages external advisers, tax authority engagements, audits, disputes, and indirect tax training across the organisation.

Leads Starling’s financial crime operations across AML, CTF, CDD, and EDD. Oversees operational performance, alert and case handling, risk-based controls, regulatory alignment, workforce planning, budgeting, governance, and continuous improvement. Manages senior leaders and multiple teams while partnering with Risk, Compliance, Product, Engineering, and Data to improve effectiveness, customer outcomes, and SME financial crime capabilities.