Starling Bank Benefits Overview

Leads Starling’s financial crime operations across AML, CTF, CDD, and EDD. Oversees operational performance, alert and case handling, risk-based controls, regulatory alignment, workforce planning, budgeting, governance, and continuous improvement. Manages senior leaders and multiple teams while partnering with Risk, Compliance, Product, Engineering, and Data to improve effectiveness, customer outcomes, and SME financial crime capabilities.

Develop and expand Starling Bank’s brand narrative across social channels, with emphasis on creator content and influencer partnerships. Build social strategies, briefs, content plans, measurement frameworks, and always-on programs. Manage agencies, budgets, timelines, approvals, compliance, and cross-functional collaboration while ensuring creative aligns with brand voice and regulated-industry requirements.

Supports marketing operations across digital and paid campaigns, events, sponsorships, communications, and partnerships. Coordinates timelines, budgets, vendors, deliverables, and event logistics while monitoring campaign performance. Provides administrative support, maintains marketing documentation and databases, develops operational workflows, identifies process bottlenecks, and improves team productivity through effective use of the marketing technology stack.