Teams at Staff Outsource Solutions

Provides remote support across marketing, sales, administration, and customer service. Responsibilities include social media and email campaign assistance, online and competitor research, lead generation, CRM updates, email and document management, data entry, recordkeeping, customer inquiry responses, and escalation of basic concerns.

Build, manage, and optimize GoHighLevel systems for multiple clients, including CRM pipelines, workflows, automations, funnels, campaigns, integrations, templates, and documentation. Support Google Workspace, Notion, internal systems, and client troubleshooting. Translate client requirements into scalable systems, maintain data consistency, manage multiple projects, and identify workflow automation opportunities.

Project-based Operations Manager responsible for assessing law firm workflows, developing scalable SOPs, building operational processes, creating training materials, training staff, and improving consistency and accountability. The role manages implementation from initial assessment through follow-up check-ins, identifying process gaps and recommending adjustments to optimize team performance and day-to-day operations.