Teams at STADIUM

Own promotional products sales from discovery through delivery, building pipelines, closing new and expansion deals, and managing customer relationships. Develop merchandise strategies, source products through vendor relationships, negotiate pricing and timelines, and identify upsell opportunities. Collaborate with Sales, Operations, Customer Experience, and Product teams to execute complex orders. Mentor team members, share promotional industry expertise, improve processes, and maintain expert knowledge of the Stadium platform.

Own customer integration and technical queries from acknowledgement through resolution. Translate customer needs into technical requirements, troubleshoot APIs and product issues, identify root causes or workarounds, coordinate with Product, Engineering, QA, and Customer Experience, test fixes, document solutions, and communicate clearly with technical and non-technical customers. The role requires strong technical understanding, analytical problem-solving, customer communication, and end-to-end ownership in a remote SaaS environment.

Design, build, and operate secure, highly available AWS infrastructure using Terraform and CI/CD. Automate provisioning, scaling, monitoring, incident response, security, and cost optimization for high-traffic systems.