Teams at St. Thomas University, Inc.

Coordinates public benefits and entitlement programs for clients of the Office of the Public Guardian. Responsibilities include researching eligibility, submitting and tracking applications and renewals, monitoring deadlines, gathering documentation, resolving benefit issues, communicating with government agencies and care providers, maintaining accurate records, and protecting confidential information. The role requires local travel to agencies and facilities and ongoing knowledge of Social Security, Medicaid, Medicare, veterans benefits, and related assistance programs.

Assists university public safety leadership with residence hall security, CCTV monitoring, crisis management, emergency planning, staff training and supervision, parking enforcement, incident reporting, compliance, and campus event security. Serves as an incident commander during crises, coordinates with police and fire authorities, supports emergency communications, conducts preparedness exercises, and participates in on-call operations across a 24-hour campus safety environment.

Analyzes, designs, integrates, tests, maintains, and troubleshoots computer systems, applications, and networks. Recommends hardware and software, improves workflows, coordinates system installations, documents procedures, resolves user issues, and corrects code problems. Collaborates with management and may supervise programmers, analysts, or project teams. Requires experience with Microsoft Server, SQL databases, and institutional applications such as Ellucian Colleague, Canvas, Slate CRM, Microsoft Office, Coursedog, or Hyland Perceptive Content.