Teams at St. Thomas University, Inc.

Advises students and families on financial aid eligibility and applications; performs needs analysis, FAFSA verification, aid packaging, origination, disbursement, SAP monitoring, and Return to Title IV processing. Coordinates with lenders, the Department of Education’s COD system, student employment staff, and academic departments. Reconciles Federal Work-Study funds, prepares eligibility and disbursement reports, supports graduate assistantship awards, and participates in financial aid and admissions workshops.

Analyzes, designs, integrates, tests, maintains, and troubleshoots computer systems, applications, and networks. Recommends hardware and software, improves workflows, coordinates system installations, documents procedures, resolves user issues, and corrects code problems. Collaborates with management and may supervise programmers, analysts, or project teams. Requires experience with Microsoft Server, SQL databases, and institutional applications such as Ellucian Colleague, Canvas, Slate CRM, Microsoft Office, Coursedog, or Hyland Perceptive Content.

Advise and support a significant caseload of undergraduate and graduate students from enrollment through on-time degree/certificate completion. Create and monitor individualized Student Success Plans using Ellucian systems, intervene proactively, coordinate with Registrar and faculty, manage retention tools (Early Alert/Starfish), provide in-person and online advising, assist with orientation and events, and support students with accommodations and career planning.