Teams at St. John's Community Services

Sources and screens candidates, coordinates interviews, administers assessments, checks references, recommends hires, and delivers offers. Maintains candidate pipelines, manages internal transfers, tracks recruiting activity in Paycom, and communicates with candidates and hiring managers. Builds recruiting networks through career fairs and online channels, supports staffing goals, and ensures compliance with employment laws, affirmative action requirements, and company record-retention policies.

Supports New York programs through quality assurance, regulatory and funding compliance reviews, billing documentation audits, staff training, investigations, corrective action plans, and accreditation or government review preparation. The role monitors Therap documentation, personnel records, staff certifications, and quality improvement initiatives while collaborating with state leadership, HR, and program teams. Frequent travel to program sites is required, with a hybrid schedule based in Ithaca, New York.

Manages organization-wide quality assurance and corporate compliance programs across state subsidiaries. Oversees audits, regulatory reviews, corrective action plans, staff training and credential compliance, policy development, incident management support, investigations, and quarterly compliance reporting. Coordinates with leadership and departments to maintain regulatory systems, quality improvement processes, and compliance training. Travel to subsidiary locations is required.