Teams at Srisattva Group

Manage the Director’s calendar, meetings, calls, visitors, emails, delegated tasks, and follow-ups. Serve as a professional liaison with internal teams, clients, vendors, and regulatory representatives. Independently oversee office administration, facilities management, and front-office responsibilities while supporting task execution and maintaining effective communication.

Oversee ERP-driven daily operations, ensuring accurate data entry, billing, invoicing, accounting workflows, reporting, documentation, compliance, and issue resolution. Coordinate cross-functional teams, support ERP implementation and customization, improve business processes, and guide junior users. The role requires hands-on experience with Zoho applications and Tally, strong data management and analytical skills, and proficiency in Excel.

Manages relationships with key B2B clients, serving as the primary contact and coordinating internal teams to resolve queries and deliver services on time. Responsibilities include client onboarding, follow-ups, issue escalation, satisfaction tracking, CRM maintenance, reporting, renewals, retention, and identifying upselling or cross-selling opportunities.