Teams at SRG Senior Living

Supports the sales department and community move-ins by responding to leads, managing CRM follow-up, scheduling and conducting prospect tours, creating personalized videos, and assisting with sales events. Partners with the community team to deliver a strong prospect experience while maintaining timely communication, accurate records, organization, and professional conduct.

Supports the sales department by responding to inquiries, following up with prospects through the CRM, scheduling and conducting community tours, creating personalized prospect videos, and assisting with sales events. The role collaborates with the community team to support move-ins and deliver a strong prospect experience. Requires customer service experience, strong communication and organizational skills, proficiency with Microsoft Office and CRM software, and a high school diploma or GED.

Provides front-desk support in a senior living community by greeting visitors, monitoring entry security, assisting residents, answering and routing calls, maintaining visitor sign-in procedures, supporting general office needs, managing supplies, and updating emergency contact information.