Teams at SR Management Group Inc.

Provides clerical and administrative support for a residential community, including filing, scanning, data entry, correspondence, scheduling interviews, processing HR and payroll documents, handling invoices, managing supplies, routing calls and mail, greeting visitors, and assisting residents and families. Maintains confidentiality and follows HIPAA, company, safety, and emergency procedures while supporting the Executive Director and department heads.

Leads the daily operations of an independent living, assisted living, and/or memory care community. Supervises all departments, oversees resident services and hands-on care, manages budgets and staffing, directs recruiting and HR activities, ensures regulatory and HIPAA compliance, resolves resident and associate concerns, and maintains emergency readiness, safety, and service quality.

Leads the community sales department, develops sales and quality action plans, conducts tours and prospect outreach, manages leads and move-in closings, hosts promotional events, achieves occupancy goals, monitors budgets, and ensures accurate marketing materials and resident communications. The role requires regular prospect calls, home visits, tours, professional meetings, and sales events while maintaining safety, compliance, and positive customer service.