Sprinto Benefits Overview

Guide customers through technical setup, integrations, go-live, and their first audit milestone. Translate customer goals into milestones, coordinate stakeholders, activate platform controls, identify risks, resolve blockers with internal teams, and improve onboarding processes. The role requires clear communication, project organization, technical learning ability, and familiarity with cloud systems, SaaS integrations, APIs, and security frameworks.

The Program Manager will enhance Sprinto's customer journey by managing deployment projects, leading cross-functional initiatives, and improving customer lifecycle processes through data-driven insights and stakeholder management.

Own Customer Success and Partnership operations by instrumenting HubSpot workflows, maintaining CRM hygiene, documenting processes, defining SaaS metrics, building recurring reports, managing partner pipeline reporting, and supporting GTM data requests including variable pay calculations. The role converts customer experience and partnership data into reliable insights while improving operational scalability across remote teams.