Springer Nature Benefits Overview

Leads Springer Nature’s European Strategic Partnerships business, owning commercial strategy, revenue growth, profitability, market expansion, strategic accounts, negotiations, and team performance. Builds executive relationships across academia, government, research institutions, foundations, and funding bodies. Partners with product, marketing, legal, editorial, finance, and operations teams on pricing, propositions, product development, forecasting, CRM adoption, pipeline management, and go-to-market execution.

Supports sales planning, renewals, forecasting, quoting, contracting, invoicing workflows, customer requests, and account data quality. The role advises sales teams and customers on license agreements, coordinates commercial processes, maintains CRM and customer records, and contributes to stakeholder meetings and continuous improvement. It requires strong customer service, sales operations, communication, project management, and relationship management skills.

Manages a portfolio of journals and supports production-ready publishing workflows. Responsibilities include gathering system requirements, administering peer-review systems, delivering stakeholder training, maintaining documentation, monitoring quality, investigating issues, analyzing quality insights, and coordinating corrective actions with publishing, editorial, technology, operations, and external service providers.