Teams at Springboard

Manage a portfolio of students to drive engagement, retention, and completion through proactive outreach (calls, SMS, email). Coach students on time management and study habits, identify at-risk learners, surface cohort health and insights, collaborate with mentors and internal teams, and use tools and AI to improve efficiency and student outcomes.

Lead B2B marketing to drive pipeline and partnership growth across healthcare and enterprise segments. Own event strategy and execution, sales enablement assets, ABM campaigns, content/positioning, product-to-sales messaging, and measurement to optimize marketing-influenced revenue.

Own end-to-end operations and quality for mentors and instructors: design onboarding and performance systems, capacity planning, recruiting and hiring workflows, manage a small talent ops team, use data and dashboards to monitor performance and coverage, and partner cross-functionally to scale program delivery.