Spotnana
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The Technical Customer Support Specialist at Spotnana is responsible for delivering exceptional customer service to B2B clients, troubleshooting issues using various platforms like Salesforce and Jira, providing guidance via chat and email, and maintaining documentation. This role requires engaging effectively with customers, owning communication from start to resolution, and participating in project deliverables to help ensure a top-tier customer experience.
As a Software Engineer in Testing at Spotnana, you will develop automation frameworks and tools for quality assurance, optimize testing cycles, and ensure timely delivery of high-quality software. You will lead by example, communicate progress, and collaborate with stakeholders while leveraging your expertise in coding and automation frameworks.
The Software Development Engineer in Test will develop and enhance automation for testing various Spotnana services and applications, establish quality assurance metrics, and optimize testing cycles. Responsibilities include defining project scopes, identifying risks, and ensuring timely delivery of high-quality software solutions while collaborating with stakeholders.
As a Senior Software Engineer at Spotnana, you will define and own product architecture, create efficient front-end systems, collaborate with cross-functional teams, and ensure high-quality, reliable code. You'll tackle performance and scalability challenges, implementing testable components and frameworks to enhance user experiences.
As a Senior Director of Outbound Product Management at Spotnana, you will lead product strategy and market growth by conducting market research, collaborating cross-functionally, engaging with customers for feedback, and enabling sales teams. You'll advocate for user-centered design and communicate product narratives while maintaining alignment with company goals.
As a Staff Frontend Engineer, you'll define parts of the product architecture, create efficient frontend code, collaborate across teams, maintain code quality, and establish best engineering practices while mentoring other engineers.
As a Senior Technical Recruiter at Spotnana, you will manage the full-cycle recruiting process, source diverse candidates, and collaborate with hiring managers. Your role involves ensuring a positive candidate experience, utilizing ATS systems, and supporting the talent acquisition team with administrative tasks.
The Enterprise Sales Director at Spotnana will drive business growth by executing the Go-To-Market strategy for corporate enterprises, focusing on customer acquisition and revenue targets. The role involves collaborating with various teams and partners to present solutions and manage sales pipelines effectively.
Lead the strategic development of the Spotnana platform, collaborating with cross-functional teams to align with business goals and drive data-driven innovations. Responsible for defining success metrics, identifying opportunities, and delivering exceptional customer experiences through scalable platform capabilities.
As a Senior Product Manager, you will lead the strategy and development of product capabilities for travel management companies, leveraging data-driven decision-making. Collaborate with cross-functional teams to develop personalized experiences using ML/AI, aligning product strategy with customer needs and business goals.
As a Senior Product Manager for AI, you will drive the development of AI/ML capabilities while overseeing strategic data infrastructure projects, ensuring reliability and integrity of data, and collaborating across teams to enhance traveler experiences.
As a Senior Product Designer, you'll design innovative solutions for product initiatives, create mocks and prototypes to communicate design concepts, and collaborate with cross-functional teams in an agile environment. Your role will also involve refining designs based on feedback and staying updated with design trends.
As a Staff Software Engineer at Spotnana, you'll design and develop cloud-native services, ensure customer satisfaction, promote best engineering practices, conduct code reviews and test automation, and collaborate with technical leads to innovate and delight users.
As a Staff Software Engineer at Spotnana, you will architect and develop front-end systems, collaborating with product managers and backend engineers to enhance user experiences and address performance issues. Your role will involve producing reliable code, implementing testable components, and engaging with stakeholders effectively.