Teams at Spot Freight

Processes complete invoicing cycles for assigned customer accounts, ensuring accurate and timely billing. Maintains customer billing settings, updates procedures, tracks missing documentation, and resolves rejected or delayed invoices with Sales and Collections. Uploads invoices and supporting documents through customer TMS platforms and payment portals. Requires strong organization, communication, analytical, customer service, and Excel skills in a fast-paced, high-volume, in-office environment.

The Pricing Analyst manages freight RFQ and proposal pricing, develops contract rates, validates financial information, and analyzes post-bid performance. The role uses market intelligence, pricing models, and large datasets to assess competitiveness, revenue, margins, and costs. Responsibilities include partnering with sales, account management, product, and data science teams; improving pricing tools and processes; ensuring compliance; and communicating pricing insights. The position requires logistics industry knowledge, especially FTL freight modes and equipment types.

Manages and grows customer accounts through prospecting, consultative sales, quoting, relationship building, and freight operations. Responsibilities include developing sales pipelines, creating customer strategies, coordinating load scheduling and capacity, resolving shipment issues, working with carriers, and meeting revenue, margin, service, and KPI goals. The role is onsite in Indianapolis five days per week and requires strong negotiation, organization, problem-solving, and communication skills.