Teams at Spot Freight

Manage and grow assigned logistics accounts by maintaining client relationships, handling day-to-day operations, quoting, identifying growth opportunities, coordinating internally to ensure consistent load management and customer satisfaction.

Provide on-site email, phone, and walk-up technical support; deploy and maintain Windows/Mac workstations, network infrastructure, AV/conference room equipment, printers, and signage. Troubleshoot network and security incidents, manage users via Active Directory and Microsoft 365, use Intune/Autopilot for device management, handle ticketing in Jira, maintain documentation in Confluence, support VOIP and access control systems, and assist onboarding/offboarding. Travel up to 20% and work flexible hours as required.

Manage and grow assigned logistics accounts through client communication, quoting, problem resolution, and coordination with internal teams. Identify new opportunities, ensure consistent load management, and maintain high customer satisfaction while meeting performance metrics.