Teams at Spooner Physical Therapy

Verify patient insurance benefits and eligibility, document findings, communicate with patients, clinics, providers and payers, schedule appointments across multiple clinics/providers, obtain authorizations, process new patient enrollments, and ensure accurate, compliant patient records while providing excellent customer service.

Manage full-cycle workers' compensation billing: verify coverage, obtain authorizations, submit and track claims, investigate denials, prepare appeals, analyze denial trends, run billing reports, communicate with patients, providers, adjusters and payers, and support revenue cycle accuracy and timely payment resolution.

Perform accounts payable, payroll processing, bank and deposit reconciliations, month-end journal entries, and maintain payable/payroll records. Communicate with internal and external stakeholders, ensure HIPAA compliance, support monthly commission preparation, and assist the Controller with reporting and process improvements.