Teams at Splend

Supports the Australian finance team with bank and balance sheet reconciliations, routine and month-end journal entries, general ledger analysis, accounts payable, company card processing, finance system updates, and month-end and year-end close activities. The role also provides audit support and handles ad hoc finance priorities while developing practical accounting experience in a collaborative environment.

Provides senior customer support for vehicle subscription customers, handling accidents, warranty claims, breakdowns, billing, repairs, contract terminations, and escalations. Coordinates with internal teams to resolve issues, maintain accurate CRM and vehicle records, ensure policy compliance, and support customer retention. The role also mentors colleagues, contributes to InLife process improvements, and may require weekend work.

Face-to-face customer coordinator managing post-sale lifecycle: handle walk-ins, vehicle exchanges/returns, damage inspections, billing and insurance issues, record interactions in CRM/vehicle systems, coordinate with fleet and sales, and ensure contract compliance while delivering empathetic, solution-focused service.