Teams at SPINS

Supports customer implementation, onboarding, and issue resolution for SPINS data products and applications. Partners with Retail, CPG, and account teams to configure solutions, analyze complex datasets, create reports, troubleshoot data issues, and maximize customer value. The role also develops internal tools and workflows, triages application and data-feed issues, and serves as a technical business partner to Customer Success and Sales teams.

Leads product strategy, roadmap prioritization, AI and automation initiatives, client engagement, and cross-functional delivery for SPINS Intelligence and Portal. The role combines hands-on product management with PM team leadership, including writing user stories, defining acceptance criteria, triaging issues, reviewing sprint output, managing product economics, and developing business cases. Requires strong CPG, SaaS analytics, data product, AI/ML, and technical platform expertise.

Analyzes syndicated retail data and client information to identify growth opportunities, deliver strategic insights and recommendations, and support client decision-making. Manages client needs and concurrent projects, coordinates training on SPINS data and applications, builds relationships across client organizations, and identifies relevant SPINS solutions. Requires strong analytical skills, business acumen, advanced Excel and PowerPoint capabilities, and experience with CPG, consulting, market research, or syndicated data.