Teams at SPHERE

Leads enterprise software implementation programs from kickoff through delivery, managing scope, schedules, budgets, quality, resources, risks, and multiple concurrent workstreams. Serves as the primary stakeholder contact, coordinates implementation, support, sales, and product teams, and provides executive status reporting. Requires strong technical fluency in infrastructure and identity concepts, experience with strategic enterprise accounts, commercial service delivery, and navigating complex organizations. Periodic client-site travel is required.

Deploy, configure, integrate, troubleshoot, and validate SPHEREboard within enterprise customer environments. Gather technical requirements, work across identity, infrastructure, networking, databases, and security systems, and ensure data quality and production readiness. The role also develops SQL queries and scripts, documents configurations and test results, conducts customer training, resolves implementation issues, and supports handoff to operations while communicating risks, dependencies, and progress to stakeholders.

Deploy, integrate, and support identity infrastructure and SPHEREboard solutions; administer Active Directory/Entra ID and related services; automate with PowerShell; develop and troubleshoot SQL and data integrations; diagnose multi-system issues; produce runbooks, documentation, and secure operational handoffs; and partner with customers and product teams to improve deployments and the product.