Teams at SPHERE

Deploys, configures, integrates, and validates SPHEREboard in enterprise customer environments. Troubleshoots Windows infrastructure, identity systems, networks, certificates, databases, applications, and data ingestion. Develops SQL queries and PowerShell automation, leads technical customer workshops, documents implementations, provides administrator training, and coordinates issue resolution with Engineering, Product, Cloud, Security, and Support teams.

Leads enterprise software implementation programs from kickoff through delivery, managing scope, schedules, budgets, quality, resources, risks, and multiple concurrent workstreams. Serves as the primary stakeholder contact, coordinates implementation, support, sales, and product teams, and provides executive status reporting. Requires strong technical fluency in infrastructure and identity concepts, experience with strategic enterprise accounts, commercial service delivery, and navigating complex organizations. Periodic client-site travel is required.

Deploy, integrate, and support identity infrastructure and SPHEREboard solutions; administer Active Directory/Entra ID and related services; automate with PowerShell; develop and troubleshoot SQL and data integrations; diagnose multi-system issues; produce runbooks, documentation, and secure operational handoffs; and partner with customers and product teams to improve deployments and the product.