Teams at Spero Health, Inc.

Provide frontline clinical application support: troubleshoot and resolve HelpDesk tickets, manage user access and credentials, assist providers with EPCS and MFA, coordinate escalations with vendors and internal teams, and support IT projects.

Provide recovery-oriented, patient-centered case management for individuals receiving counseling and medication-assisted treatment: assess needs, develop/implement treatment plans, connect to resources, advocate, document, ensure regulatory compliance, and collaborate with the multidisciplinary team.

Provide case management and recovery support to patients receiving counseling and medication-assisted treatment: assess needs, develop and implement treatment plans, connect patients with resources, ensure documentation and regulatory compliance, collaborate with the multidisciplinary team, and perform community outreach.