Jobs at Spellbook

The Customer Success Manager will drive client success for mid-market and enterprise accounts, focusing on onboarding, retention, and ROI analysis while collaborating with internal teams to enhance service delivery.

The Account Executive will manage complex sales cycles with mid-market and enterprise clients, build relationships with key stakeholders, and drive new business growth for Spellbook's AI-powered legal solution.

As a Backend/AI Systems Engineer, you will develop backend systems for AI workflows and enhance core functionalities for Spellbook's legal software. You'll tackle complex problems, ensure system reliability, and collaborate with product teams, while maintaining a hands-on ownership approach.

The Senior Data Engineer will lead the design and development of scalable data infrastructure for analytics and AI capabilities, ensuring compliant data processing systems and improving the data platform.

The Compliance Analyst will implement and manage Spellbook's US compliance program, working with various teams to ensure regulatory adherence and audit-readiness across sectors such as government and healthcare.

Lead Growth product strategy and roadmap across acquisition, activation, monetization, and retention. Run and analyze A/B and multivariate experiments, collaborate with engineering/design/marketing/sales, optimize onboarding, upsell and referral flows, and own growth metrics (signups, activation, trial-to-paid, time-to-value, NRR). Build an experimentation pipeline and report progress to leadership.

Own product strategy and roadmap for enterprise customers; build enterprise-grade features (admin controls, permissions, data residency, integrations); partner with engineering, sales, and customer success to support complex deals, onboarding, and expansion; define enterprise metrics and manage feedback loops, FDE engagements, and beta programs to drive adoption and retention.

Own and optimize the Sales and Customer Success tech stack (HubSpot as system of record), design integrations and automations, maintain system architecture and data governance, partner with Sales/CS to improve GTM processes, apply AI/automation to workflows, enable adoption through documentation and training, and lead integrations across the revenue stack.

Own and scale enterprise demand-generation programs that drive pipeline and revenue. Build ABM and multi-channel campaigns (email, paid, events, content, outbound), partner with Sales to convert activity into meetings and closed deals, run experiments, improve marketing automation and operations, and define scalable demand-gen processes.

The Outbound Business Development Representative, SMB generates new business by prospecting and qualifying leads, setting meetings, and collaborating with the sales team. This role requires high activity levels in outreach and understanding of the company’s offerings to communicate their value effectively.

The GTM Analytics Lead will drive data-driven decisions across marketing, sales, and finance, optimizing performance and ensuring sustainable revenue growth through analysis and real-time insights.

The Growth Account Executive focuses on upselling and cross-selling within existing customer accounts, conducting calls to understand needs, and collaborating with teams to optimize strategies for revenue growth.

Lead brand strategy and execution to position Spellbook as the category-defining legal AI. Own messaging, narrative, creative systems, executive storytelling, brand measurement, and cross-functional programs that drive visibility, authority, and pipeline. Build the brand function, hire/mentor talent, manage agencies, and collaborate with Product, Growth, and Leadership.

The Customer Success Manager will manage mid-market and enterprise clients, ensuring satisfaction, driving adoption, and delivering value through insights and effective onboarding.

The Business Development Representative, Enterprise generates new business opportunities through prospecting and qualifies leads for the sales team, while tracking activities in a CRM system and collaborating on outreach methods.

As an Account Executive, you'll handle the sales cycle by qualifying leads, delivering presentations, and negotiating deals. You'll build relationships with clients and maintain CRM data while collaborating cross-functionally to enhance sales processes.

Build and maintain platform and infrastructure systems across the stack: cloud infrastructure, IaC, CI/CD, queues, observability, auth, and developer experience to improve reliability and developer velocity.

The Scaled Customer Success Manager will drive adoption and retention for a portfolio of small to mid-sized customers through proactive outreach and creative engagement tactics, managing onboarding, product usage, and renewals while maximizing customer value.

The Legal Solutions Architect will act as a legal expert in product strategy, aid in sales processes, develop training materials, and enhance product features based on user feedback.

The Account Executive will manage the entire sales cycle, qualify leads, demonstrate product value, and cultivate client relationships while maintaining CRM data.