Jobs at Spellbook

The Scaled Customer Success Manager will drive adoption and retention for a portfolio of small to mid-sized customers through proactive outreach and creative engagement tactics, managing onboarding, product usage, and renewals while maximizing customer value.

The Legal Solutions Architect will act as a legal expert in product strategy, aid in sales processes, develop training materials, and enhance product features based on user feedback.

The Account Executive will manage the entire sales cycle, qualify leads, demonstrate product value, and cultivate client relationships while maintaining CRM data.

The Forward Deployed Engineer integrates Spellbook into legal workflows, managing enterprise deployments, building AI-native solutions, and enhancing user experience based on feedback.

Partner with Director of People to build scalable People operations for a distributed, high-growth team: employee relations, HRIS management, global compliance, performance cycles, onboarding/offboarding, benefits/immigration, employee engagement, and AI-driven automation of People processes.

Design, architect, and implement new features for the Spellbook application while collaborating with product management and improving existing functionalities using AI technologies.

The Customer Success Manager will manage mid-market and enterprise accounts, ensuring client success and satisfaction, leading onboarding, and driving user engagement while maintaining high retention rates.

As an Enterprise Account Executive, you'll drive business growth with mid-market and enterprise clients, manage complex sales cycles, and build strategic relationships to expand Spellbook's presence in the market.

The Account Executive for SMB will manage sales cycles, qualify leads, deliver presentations, negotiate and close deals while maintaining client relationships and improving sales processes.

Lead Spellbook's product function: set product vision, manage and grow a PM team, own roadmap and execution, coordinate launches with GTM, synthesize customer insights, define metrics, and partner with CEO on strategy and fundraising materials.

Serve as the in-house legal expert for pre-sales: join demos and RFPs, create playbooks and training, represent the company at events, translate transactional workflows into product features, and support product discovery and testing to ensure the product meets real-world legal workflows.

The Customer Success Manager will drive client success for mid-market and enterprise accounts, focusing on onboarding, retention, and ROI analysis while collaborating with internal teams to enhance service delivery.

The Outbound Business Development Representative generates new business opportunities by prospecting and qualifying leads, collaborating with sales teams, and utilizing CRM systems while developing effective sales strategies.

The Account Executive will manage complex sales cycles with mid-market and enterprise clients, build relationships with key stakeholders, and drive new business growth for Spellbook's AI-powered legal solution.

As a Backend/AI Systems Engineer, you will develop backend systems for AI workflows and enhance core functionalities for Spellbook's legal software. You'll tackle complex problems, ensure system reliability, and collaborate with product teams, while maintaining a hands-on ownership approach.

The Senior Data Engineer will lead the design and development of scalable data infrastructure for analytics and AI capabilities, ensuring compliant data processing systems and improving the data platform.

The Compliance Analyst will implement and manage Spellbook's US compliance program, working with various teams to ensure regulatory adherence and audit-readiness across sectors such as government and healthcare.

Own product strategy and roadmap for enterprise customers; build enterprise-grade features (admin controls, permissions, data residency, integrations); partner with engineering, sales, and customer success to support complex deals, onboarding, and expansion; define enterprise metrics and manage feedback loops, FDE engagements, and beta programs to drive adoption and retention.

Lead Growth product strategy and roadmap across acquisition, activation, monetization, and retention. Run and analyze A/B and multivariate experiments, collaborate with engineering/design/marketing/sales, optimize onboarding, upsell and referral flows, and own growth metrics (signups, activation, trial-to-paid, time-to-value, NRR). Build an experimentation pipeline and report progress to leadership.

Own and optimize the Sales and Customer Success tech stack (HubSpot as system of record), design integrations and automations, maintain system architecture and data governance, partner with Sales/CS to improve GTM processes, apply AI/automation to workflows, enable adoption through documentation and training, and lead integrations across the revenue stack.