Teams at SPECIAL SERVICE FOR GROUPS, INC.

Provides intake, triage, housing placement, service coordination, and individualized case management for homeless individuals and families. Maintains HMIS records, case notes, housing stability plans, referrals, exit documentation, and compliance reports. Coordinates with housing navigators, government agencies, schools, behavioral health providers, and community partners to support permanent housing and long-term stability. Requires client meetings, case conferencing, documentation, trainings, and visits to shelters and homeless access centers.

Develops and maintains agency-wide compliance systems for federal, state, local, funder, accreditation, HIPAA, privacy, and licensing requirements. Interprets regulations, conducts compliance reviews, creates monitoring tools and reports, updates policies and forms, delivers training, administers insurance documentation, and maintains program site inventories. The role also supports accreditation readiness, special projects, and regulatory communications across the organization.

Provides bilingual case management to homeless families in crisis housing. Responsibilities include participant intake, assessment, service planning, housing searches, stabilization, referrals, advocacy, crisis intervention, documentation, HMIS updates, landlord engagement, and coordination with housing and community partners. The role maintains an active caseload, conducts site visits and inspections, transports participants as needed, and supports families in securing permanent housing and achieving self-sufficiency.