Jobs at Spark Advisors

Owns Medicare marketing compliance oversight for downline agencies, reviewing marketing materials and sales scripts against CMS guidelines, submitting approved materials to health plan carriers, tracking SMIDs, maintaining repositories, auditing lead vendors, and reporting program metrics. The role requires independent approval decisions, detailed recordkeeping, risk escalation, cross-functional collaboration, and support for audits and AEP-related activities.

Provide first-level phone, email, and chat support to health insurance agents and clients. Triage and prioritize requests, resolve common contract and onboarding issues, document interactions in a ticketing system, escalate complex cases, gather feedback, and collaborate with internal teams to improve service delivery. This is a full-time contract role from late September through December 2026, with in-person Chicago training followed by fully remote work.

Build and maintain revenue reporting, forecasting, dashboards, and KPI infrastructure for sales and success teams. Administer and improve the CRM and sales technology stack, support quota and compensation administration, improve lead routing and pipeline hygiene, run deal desk reviews, and partner with Finance, Sales, Success, and Marketing. The role identifies operational gaps, drives process improvements, and helps leadership maintain a predictable, data-driven go-to-market engine.

Manage end-to-end Medicare compliance cases, maintain case records, liaise with agents and carriers, conduct audits, provide agent coaching, and support reporting and process improvements to ensure regulatory adherence and audit readiness.

Lead Spark's downline agency monitoring program, risk-tiering methodology, and corrective action processes. Own carrier-facing and executive reporting, perform program-level trend analysis and root cause investigations, develop and manage CAPs/PIPs, and serve as a departmental SME and mentor on CMS Medicare marketing and agent oversight requirements.

Lead full‑stack development and architecture for Spark’s broker platform. Deliver customer‑facing features, partner with product/design, mentor engineers, resolve technical debt, and set engineering standards while using AI developer tools.

Lead and develop a national B2B sales organization: manage quota-carrying AEs, coach through complex deals, drive pipeline/forecasting discipline, enablement, cross-functional alignment, participate in customer meetings and negotiations, and scale sales processes and playbooks.

Own and grow an internal platform for carrier contracting, commissions, and agency operations. Collaborate with engineering, design, and ops to define specs, run user research and experiments, ship features, drive adoption, and align product strategy with regulatory and operational requirements.

Lead Technical Operations for an AWS-native, HIPAA/CMS-regulated platform: own DevOps, security/compliance (SOC2/HIPAA), IT, observability, incident response, and AI-enabled automation. Build policies, tooling, and a small team; partner with engineering and product; drive uptime, MTTR, deployment frequency, and audit readiness.

Build and deliver full-stack features for a web-based broker platform, collaborate with product and design, manage technical debt, shape architecture for scalability, participate in code reviews, and adopt AI-powered developer tools.