Teams at SOVRA

Investigate and resolve complex customer issues across contract lifecycle management applications. Responsibilities include troubleshooting web applications on Linux, reviewing logs, managing Jira and Zendesk cases, testing solutions, configuring customer environments, importing data, supporting upgrades, documenting findings, and coordinating with cross-functional teams. The role also involves customer communication, training, product rollout support, process improvement, and participation in an approximately every-three-to-five-week on-call rotation.

Advises public and municipal organizations on procurement strategy, tender compliance, and public contracts. Drafts legal opinions, tender documents, contracts, and interconnected clause models for Edilexpert/Legalflo. Contributes to legal publications and training, monitors legislative and regulatory developments, and maintains the platform’s legal content. The role requires Quebec legal-profession membership, commercial or contract law experience, excellent French, and authorization to work in Canada.

Owns the Canadian public-sector sales territory, developing pipeline through prospecting, SDR partnership, referrals, and market relationships. Leads discovery, manages complex SaaS opportunities from engagement through negotiation and close, and collaborates with solution consulting and enablement teams. Maintains accurate Salesforce and Gong records, represents SOVRA at industry events, travels 5–10% annually, and delivers consistent quarterly performance.