Sovos

HQ
Atlanta
Total Offices: 22
2,700 Total Employees
Year Founded: 2015
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Sovos Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers dependent care

Provides family medical leave

Provides fertility benefits

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides military leave

Offers paid volunteer time

Provides bereavement leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Provides free snacks and drinks

Recently posted jobs

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Sovos

Corporate IT Support Specialist II

4 Hours AgoSaved
In-Office or Remote
İstanbul, Fatih, İstanbul, TUR
Fintech • Software
Provide advanced corporate IT support and systems administration across Microsoft 365, Windows, Azure, Active Directory, Entra ID, Intune, and VMware. Manage employee devices, applications, accounts, permissions, authentication, MFA, and SSO throughout their lifecycle. Lead root cause analysis, documentation, standardization, and process improvements while partnering with HR, Security, and Compliance. Support global teams in English and Turkish, working autonomously and using AI tools to improve troubleshooting and service delivery.
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Sovos

AI & Support Optimization Analyst

2 Days AgoSaved
Remote
Tucumán, ARG
Fintech • Software
Monitor, optimize, and scale AI-powered customer support systems, including chatbots, automated ticketing, and intelligent routing. Analyze performance metrics, resolution rates, customer satisfaction, and automation opportunities. Configure AI tools, conduct A/B testing, support governance and compliance, document results, and collaborate with support teams to improve service quality and efficiency.
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Sovos

Knowledge Management Specialist

2 Days AgoSaved
Remote
Tucumán, ARG
Fintech • Software
Organize, maintain, and optimize global support knowledge assets, including knowledge bases, documentation, FAQs, and training materials. Develop knowledge management strategies, audit content for accuracy and consistency, improve searchability and AI readiness, analyze content performance, identify knowledge gaps, and collaborate with subject matter experts. The role also uses AI tools to improve content generation, maintenance workflows, and discoverability.
see all jobs at Sovos