Teams at Southwestern Pennsylvania Human Services, Inc.

Provides administrative and office support for a behavioral healthcare agency. Responsibilities include data entry, document and records processing, medical transcription, call and visitor screening, billing and payment information management, communications, requisitions, and maintaining accurate confidential client information. The role requires strong computer, organizational, communication, customer service, and basic accounting skills, along with Pennsylvania criminal history, child abuse, and FBI fingerprint clearances.

Provides crisis intervention and behavioral health services to individuals and families. Responsibilities include assessing crises, conducting biopsychosocial assessments, developing service plans, offering supportive counseling, facilitating therapeutic activities, making referrals, documenting services, advocating for clients, and coordinating with community agencies, law enforcement, and correctional facilities. The role may include on-call duties and requires compliance with confidentiality, legal, and agency standards.

Conducts in-home assessments and reassessments for meal services, completes required documentation, coordinates consumer appointments, confirms meal deliveries, resolves basic billing issues, assists Care Managers with consumer contacts, and maintains case records in SAMS. The role requires knowledge of aging and social service programs, regulatory compliance, organization, confidentiality, and effective communication with consumers and providers.