Teams at Southwest Key Programs, Inc.

Directs managerial, operational, administrative, compliance, reporting, staffing, outreach, and quality-improvement activities for a youth services program. Oversees contractual and funding requirements, supervises employees and contractors, coordinates community partnerships, manages client enrollment and performance targets, and ensures facility, vehicle, and participant safety. The role requires flexible evening and weekend availability, client transportation, emergency response, driving, training, and occasional travel.

Provides case management for at-risk youth and families, including intake, assessments, service planning, documentation, crisis intervention, home visits, advocacy, referrals, and coordination with schools and community partners. Maintains client files and therapeutic relationships, transports clients as needed, participates in training, and communicates with program staff. Requires a flexible schedule, rotating on-call availability, field-based work, and compliance with program policies.

Recruits, screens, trains, matches, and supports volunteer Mentors and Mentees. Develops recruitment and retention strategies, builds community partnerships, facilitates mentoring sessions, organizes activities, conducts outreach campaigns, tracks outcomes, provides case management referrals, and submits reports. The role includes frequent community travel, evening and weekend work, public events, and virtual services.