Teams at Southern Sports Medicine Partners

The Clinic Operations Manager oversees clinic operations, ensuring compliance, patient safety, and efficient workflows while managing staff and administrative tasks.

Review and process inbound referrals, verify patient and insurance information, obtain records/imaging, enter data into EMR, schedule new patient appointments, follow up with patients and referring offices, and coordinate with clinical teams to ensure timely access to care.

Verify patient insurance eligibility and obtain authorizations by reviewing charts, contacting payers and patients, confirming CPT/ICD-10 accuracy, maintaining payer files, initiating appeals, scanning documentation, and supporting clinic questions while complying with HIPAA.