Teams at Southern Home Services

Manage and optimize the organization’s HRIS, ensuring accurate, secure data and effective system functionality. Responsibilities include implementing upgrades and integrations, analyzing HR metrics, developing dashboards and reports, training users, troubleshooting issues, coordinating with vendors, and supporting compliance and data security. The role requires collaboration with HR and IT leadership, strong communication, and extensive overnight travel to various business locations.

Leads sales growth across HVAC, plumbing, and electrical service channels. Manages sales strategies, training programs, KPIs, recruiting, mentoring, market analysis, dispatch coordination, financing options, and customer satisfaction initiatives. Supports sales and service teams during nights, weekends, holidays, and after-hours periods as needed.

Coordinates the sales and customer journey for HVAC, plumbing, and electrical service opportunities. Manages Comfort Advisor capacity, scheduling, dispatch coordination, job accuracy, sales estimates, installations, debriefs, and real-time board integrity. Holds team members accountable to customer experience and performance processes, identifies revenue opportunities, reviews job quality, supports reporting, and completes administrative sales tasks such as rebate processing and equipment registration.