Teams at South Middlesex Opportunity Council (SMOC)

Provides short-term case management, housing guidance, referrals, and support to individuals and families seeking affordable or stable housing. Maintains client records, coordinates referrals and workshops, assists with housing applications and searches, supports outreach, and collaborates with community organizations and internal programs. Requires bilingual Spanish or Portuguese communication, reliable transportation, a valid driver’s license, confidentiality, and compliance with program requirements.

Directs the daily operations of a 16-unit residential program serving women with co-occurring mental health and substance use conditions. Oversees staff recruitment, supervision, training, policies, licensing, client records, referrals, billing, budgets, data collection, compliance, and external provider relationships. The role manages program safety and emergency response, coordinates services, maintains funder and DPH requirements, and is responsible for on-call coverage. This is a fully onsite position with driving and residential-building mobility requirements.

Coordinates care and outreach for members of a recovery support center. Builds referral relationships with treatment programs, healthcare providers, vendors, and community organizations; provides education on substance use resources; supports triage, events, enrollment, and peer activities; creates promotional materials and contributes data for grant reporting. Requires case management, advocacy, communication, relationship-building, and knowledge of substance use and recovery services.