SOTI Benefits Overview

Manages and grows strategic partner relationships across France and the region. Responsibilities include recruiting new partners, supporting enablement and certification, tracking pipeline and revenue metrics, conducting business reviews, resolving escalations, collaborating with sales teams, and supporting joint marketing and go-to-market initiatives. The role requires fluent French and English, regular onsite partner visits, and regional travel.

Provide telephone and email-based post-sales technical support for enterprise mobility management software. Investigate customer issues, diagnose application and device problems, reproduce customer environments, collaborate with internal teams, and deliver timely resolutions. The role also involves supporting MDM solutions, answering technical questions, participating in projects, and maintaining strong customer service while developing networking and technical expertise.

Validate enterprise networking, connectivity, infrastructure, and mobility solutions within Agile QA environments. Build and maintain virtualized and containerized network test labs, troubleshoot complex network issues, assess application behavior under varied network conditions, monitor infrastructure health, and collaborate with DevOps, infrastructure, network, and security teams to ensure product quality and compliance.